Privacy Policy
We are committed to safeguarding the privacy of our customers and visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our hotel booking services and visit our website.
Information We Collect
When you make a reservation or interact with our website, we may collect personal information such as your name, contact details, payment information, and preferences. We may also gather non-personal information such as your IP address, browser type, and operating system for analytical purposes.
How We Use Your Information
We use the information we collect to process your bookings, provide personalized services, communicate with you about your reservations, improve our website and services, and ensure the security of our platform. Additionally, we may use your information to send you promotional offers and updates if you have opted in to receive them.
Sharing Your Information
We may share your personal information with third-party service providers who assist us in providing our services, such as payment processors and IT service providers. These parties are contractually obligated to handle your information securely and are prohibited from using it for any other purpose. We may also disclose your information when required by law or to protect our rights and safety.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Your Rights
You have the right to access, update, and correct your personal information held by us. You may also request that we delete your information, although we may need to retain certain details for legal or legitimate business purposes.
Cookies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings, but disabling them may affect your ability to use certain features of our website.
Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We have no control over the content or privacy practices of these sites and are not responsible for any information you provide to them.
Updates to this Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant updates by posting the revised policy on our website.